Médecins sans frontières
Accueil / What we do / Warehouse


The physical flow

The warehouse team manages quality control, storage, preparation and dispatch of the items and kits ordered by the missions.


The team ensures that all goods are delivered according to the procedures in place, organises returns to suppliers and dispatches trucks for unloading.

We receive 40 to 50 deliveries a day.


The agents carry out a physical inspection of the goods delivered, ensuring that they are compliant and match what the mission has actually ordered.

Once the check is completed and the items are deemed compliant, they are transferred to the storage area.

More than 900 inspections are carried out each month.

Compiling kits

A kit is a set of equipment and other items, selected and assembled to respond to a specific situation or activity (vaccination, emergency surgery, cholera epidemic, etc.).

We have become experts in putting together these kits. We permanently stock those that need to be immediately available in case of an emergency.

On average, the compiling kits and updating them (depending on the life span of the items in the kit) represents 65 to 100 hours of work per week.

Picking and packing orders

As part of a much wider logistical operation, the order picker’s main task is to select items from stock and pack them according to the information displayed on a screen.

Each order picker prepares an average of 200 items per week.

Preparing freight

The agents have to prepare the freight within the transport restrictions and Good Distribution Practices (GDP), while meeting deadlines.

Freight is prepared by product category and mode of transport.

Loading freight

The goods are loaded into containers or trucks according to the loading schedule and type of transport.

26,000 parcels are shipped every month.